Privacy policy

The content of this portal, including, but not limited to, texts, graphics, images, sounds and any other information is the property of Suavecel, which owns the copyright to it, except for content provided by any advertisers or commercial identified as such. The copyright protection of the content of the company Suavecel extends to all reproductions or copies, obtained from the contents of this portal.
By actively participating in the Suavecel website, in any of the available ways, the User declares to have read and accept to comply with the Terms of Service and other Rules of Participation. Suavecel reserves the right - but not the obligation - to, in the event of failure to comply with these Conditions and Rules, to eliminate any content that infringes or is considered abusive and disrespectful, as well as deny the infringer access to participation in the portal, without any prior notice.

The user undertakes, in his / her use of this portal, including the sending of content that he / she makes for the same, to respect the applicable legislation, namely, the Copyright and Related Rights Code, the Industrial Property Code and Law on Computer Crime, and to act in good faith and to use the portal which does not offend any rights of third parties, namely that it does not constitute an attack based on race, nationality, ethnic origin, religion, political belief or gender , which does not constitute defamation, incitement to theft, fraud, violence, terrorism, sadism, prostitution, pedophilia, and does not employ obscene, indecent or pornographic content. You are only authorized to use the content for strictly personal purposes, and it is expressly prohibited, published, reproduced, distributed, distributed or otherwise made accessible to third parties for the purposes of public communication or marketing , in particular by making it available on another website, online service, bulletin board or message board, or on paper copies, and any further processing of the contents shall be prohibited.
It is also expressly forbidden for the user to create or introduce in this portal any type of virus or programs that damage or contaminate or advise third parties to do so. The content of this portal is for informational purposes only, so nothing on this site constitutes a council, not dismissing professional advice, nor establishing any contractual relationship. Suavecel is not responsible for any loss or damage, direct or indirect, suffered by any user, with respect to the information contained in this portal.

The user is solely liable for the direct or indirect damages, caused to himself, to the company Suavecel or any third party, related to the use that makes of the Portal of Suavecel, undertaking to make the necessary compensations, due to any action, claim or condemnation to which it gives rise.

Suavecel does not guarantee that the services provided by this portal will run uninterruptedly or that they are free of errors, viruses or other harmful elements.
Suavecel is not responsible for the accuracy, quality, safety, legality or lawfulness, including compliance with the rules regarding copyright and related rights, with respect to the content, products or services contained in this portal that have been provided by advertisers or commercial partners , as well as for any information contained on third-party sites to which it links.
The user declares to authorize, free of charge, the dissemination, publication, use and exploitation of the contents, texts, data, images or programs sent by you to the Suavecel portal.

The user further declares that:

It has full legitimacy to authorize the aforementioned use in particular, obtained and has the necessary rights and authorizations under copyright and has ensured any payments due to legitimate third parties holding rights over the contents, texts, data, images or programs by itself sent to the Suavecel portal, for the purpose of its use in accordance with the terms of this declaration.
Regarding the right to authorize the use of the contents, texts, data, images or programs sent by you to the Suavecel portal contained in this declaration, there is no complaint or proceeding filed or any discussion regarding its ownership by third parties.
There is no commitment or condition arising from legal relationships that may exist between the user and third parties that prevents or conditions, in any way, the total or partial execution of this declaration in the terms defined therein.
The company Suavecel disclaims any liability arising from the untruthfulness of the foregoing or the breach by the user of any legitimately protected rights or interests of third parties. Suavecel reserves the right freely (without having to invoke any reason) and at any time, remove or not publish, in whole or in part, any content, texts, data, images, applications or programs, edited by you or by the Customers , without there being any right of compensation for Customers or any third party.
Any litigation arising from the use of this portal, and involving the Suavecel entity, shall be settled in the forum of the Viana do Castelo district.
Suavecel is concerned with the protection, security and privacy of personal information, as we are aware of the trust you place in us in full compliance with the General Data Protection Regime (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016). The Privacy Policy presented below describes the personal information we receive when you visit the Suavecel website, use your application, and how we store this information.
This policy can be changed at any time without prior notice to all visitors / users. Accordingly, please check this policy periodically for any changes.
Suavecel is committed to protecting the privacy of its Customers and Users of the websites it holds, as well as the contractual information it has and, in this context, has developed this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and protection of personal data.

WHY THIS PRIVACY POLICY?

This Privacy Policy arises because we intend to make known to our Clients and Users the general rules of privacy and treatment of their personal data, which we collect and treat in the strict respect and compliance with the Law of Protection of Personal Data.
Suavecel respects the best practices in the field of security and protection of personal data, and for that purpose has approved a policy capable of protecting the data that are available to us by all those who in any way relate to the Company.
In this context, Suavecel has a Data Protection Officer responsible for the implementation and verification of this Privacy Policy as well as for the definition of clear rules for the processing of personal data, ensuring that all those who entrust us with the treatment of your personal data, are aware of how the Company treats the data and what rights you have in this regard. To contact our Data Protection Officer please send an email to dpo@suavecel.pt.
The rules set forth in this Privacy Policy complement the provisions on the protection and processing of personal data provided for in the contracts that Customers enter into with Suavecel, as well as the rules set forth in the Terms and Conditions that regulate the offer of the various products and services that are properly advertised on their websites. Please read this Privacy Policy carefully so if you are accessing one of our websites the availability of your personal data implies the knowledge and acceptance of the conditions contained herein. Thus, by making your personal data available, you are authorizing the collection, use and disclosure of the same in accordance with the rules defined herein.

WHAT ABOUT THIS PRIVACY POLICY?

This Privacy Policy applies exclusively to the collection and processing of personal data of natural persons effected by Suavecel.

WHAT ARE PERSONAL DATA?

When we refer to personal data we refer to any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
Any person who can be identified directly or indirectly, namely by reference to an identification number or one or more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for the collection and processing of personal data is Suavecel, which provides the service and in the context decides the data collected, the means of processing the data and for what purposes are used.

WHAT TYPE OF PERSONAL DATA DO WE COLLECT?

In the scope of its activity, Suavecel collects and processes the personal data necessary for the provision of services and / or supply of products and the employment relationships it holds, dealing with such data as the name, address, telephone number, e-mail address, tax number and citizen's card number.

WHEN AND HOW DO WE COLLECT YOUR DATA?

Suavecel collects your data by telephone, in writing, through documents provided to you, or through its websites, with your consent. As a rule, personal data is collected when you subscribe to one of our products or services, workers enter into an employment contract or apply for a job vacancy.
Some personal data are mandatory, and in case of lack or insufficiency of such data, Suavecel may not enter into employment contracts, make the product or service concerned available and the Company will inform the holders of the personal data of the obligatory nature of the data.
If you are not a Customer or employee of Suavecel, your data will only be processed if you make them available to the Company, in particular if you consent to the sending of newsletters and the contact for any marketing campaigns that the Company may carry out or other purposes considered convenient, in which case the rules of this Privacy Policy will apply.
The personal data collected are treated in a computerized manner and in strict compliance with the legislation for the protection of personal data and are stored in a specific database created for this purpose and in no case will the data collected be used for any purpose other than that for which was given the consent of the data subject.

WHAT ARE THE PURPOSES OF THE TREATMENT OF PERSONAL DATA?

In general, personal data collected are used to manage the contractual relationship, the provision of services contracted, the adequacy of services to the needs and interests of the data subject, information and marketing actions.
You may, however, make personal data available to us for other purposes, such as for the purposes of sending complaints and suggestions, disseminating the Group's institutional information and / or publicizing campaigns, promotions, advertising and news about the products and / or services of the Company, to carry out market studies, valuation surveys, as well as for the transfer to companies / institutions with which the Company deals directly, in a close contractual relationship, whose personal data are necessarily required.
When you collect the data you will be given more detailed information on how we will use your data.

HOW LONG DO WE GET YOUR PERSONAL DATA?
The length of time during which the data is stored and stored varies according to the purpose for which the information is processed.
Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to their collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission , at the end of which they will be eliminated.

HOW CAN YOU ACCESS, RETIFY, MODIFY, UPDATE OR OPPOSE THE PROCESSING OF YOUR PERSONAL DATA?

According to the Personal Data Protection Regulation, the data subject is entitled to access, update, rectify or delete their personal data, which may be done through the various contacts that Suavecel makes available, such as through of dpo@suavecel.pt.

HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?

Suavecel may promote disclosure actions to its Customers, new products or services, through telephone, e-mail, CTT, SMS, MMS or any other electronic communications service, unless you have objected when collecting data.
If you do not wish to receive such communications, you may at any time object to the use of your data for marketing purposes, to the sending of informational communications or to inclusion in lists or information services.

WHAT ARE THE MEASURES ADOPTED BY THIS COMPANY TO ENSURE THE SAFETY OF YOUR PERSONAL DATA?

Suavecel is committed to ensuring the protection of the security of the personal data that is made available to us, and has adopted and implemented strict rules in this regard. Compliance with these rules is an undeniable obligation of all those who legally access them.

Bearing in mind Suavecel's great concern and commitment in defending privacy issues, a number of technical and organizational security measures have been adopted in order to protect the personal data that are made available to us against its dissemination, loss, use unauthorized alteration, processing or unauthorized access, as well as against any other form of illicit treatment.
In this sense, all the personal data that you give us about you are stored safely in Suavecel systems that, in turn, are in a Datacenter of the Company itself under cover of all physical and logical security measures, which we understand to be indispensable for the protection of your personal data.

Notwithstanding the security measures adopted by Suavecel, we are required to alert all Internet surfers that they should take additional security measures, to ensure that they use an updated PC and Browser in terms of properly configured security patches, active firewall, antivirus and antispyware, and make sure the authenticity of the websites you visit on the internet, and avoid websites whose reputation you do not trust.

WHERE DOES CIRCUMSTANCES EXIST COMMUNICATION OF DATA TO OTHER ENTITIES (THIRD AND SUBCONTRACTED)?

In the scope of its activity, Suavecel may use third parties to provide certain services. Sometimes the provision of these services implies access by these entities to the personal data of our data holders. When this happens, Suavecel takes appropriate measures to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which will be duly enshrined by the issuance of a statement that Suavecel these entities.
Accordingly, any entity sub-contracted by Suavecel will treat the personal data of our data subjects in the name and on behalf of Suavecel in the obligation to take the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit treatment.
In any case, Suavecel remains responsible for the personal data that it makes available to us.

HOW DO WE USE COOKIES?

"Cookies" are small software labels that are stored on your computer through the browser, retaining only information related to your preferences, not including your personal data.
If you wish, you can disable all cookies if you prefer not to receive them. You can also tell your computer to tell you about cookies. In either case you have to adjust your browser settings (such as Internet Explorer).

PRIVACY OF CHILDREN (CHILDREN AND YOUNG PEOPLE)

Suavecel is committed to protecting the privacy of children and does not intend to collect personal data from minors under the age of 13. If you are a child under the age of 13 and attempt to submit your registration, it will be rejected and your child will be advised that we do not accept registrations from children under the age of 13. We encourage parents and guardians of children under the age of 13 to regularly monitor and supervise the use of electronic mail and other online activities for children.

HOW CAN YOU KNOW ANY CHANGES TO THE PRIVACY POLICY OF THIS COMPANY?

Suavecel reserves the right at any time to make adjustments or changes to this Privacy Policy, and should periodically review our privacy policy.

OUR CONTACT

If you have any questions or comments regarding our web site and / or our privacy policy, write to us at the address given in the contacts.

CONSENT OF THE DATA HOLDER

By using our web site you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, you are requested not to provide us with personal information and to cease the use of our web site.

PRIVACY POLICY ONLINE

The Online Privacy Policy applies only to information collected through our web site and not to information collected offline.